Delete your Card Compass account
You can delete your Card Compass account (from Wise Travels LLC) and its data at any time, with or without the app.
In the app (fastest)
- Open Card Compass and sign in.
- Open the menu (☰).
- Tap Delete account, then confirm.
Your account and its data are deleted right away.
Without the app
Email us from the address you use to sign in, and we'll delete your account within 30 days and email you when it's done.
Or write to support@cardcompassapp.com with the subject "Delete my Card Compass account."
What gets deleted
- Your account: your email address, and your name if you signed in with Google
- The cards in your wallet
- Your assistant chat history and daily usage counts
- Card requests you've sent us
- Your push notification tokens, reminders and referral codes
Loyalty numbers you typed in are only kept on your phone. Uninstalling the app removes them.
What may be kept
Google Play and RevenueCat keep records of past purchases under their own policies and as the law requires. We don't keep a copy of your Card Compass data after deletion.
Have Card Compass Pro? Deleting your account does not cancel your subscription. Cancel it in Google Play → Profile → Payments & subscriptions → Subscriptions.